All About Shipping
We strive to get your order to you as quickly as possible. Questions? Call us toll-free at 800-417-2365, Monday-Friday, 9:00 a.m. to 5:00 p.m. Mountain Standard Time.
Shipping Method and ETA
Orders are processed within 24 hours of receipt and shipped within 24-48 hours thereafter via the shipping method selected during check-out. UPS Ground shipments are estimated to arrive between 1 - 7 business days transit time (Monday through Friday). We do not ship on Saturdays, Sundays, or Holidays. Any orders placed on Saturday or Sunday will be processed the next business day. Hawaii and Alaska shipping charges are additional and will be calculated once order is placed. Unfortunately, we do not ship to PO Boxes, APO's or FPO's; we apologize for any inconvenience. Once your order has been shipped you will be notified via email. You will receive a tracking link in your email so you can track your package.
Shipping Delays and Out of Stock Items
We always strive for customer satisfaction. However, some shipping delays are beyond our control such as weather and delivery errors. In order to ensure your order arrives promptly please review all information submitted before processing orders. Packages shipped with an incorrect address provided by the customer are subject to a $10.00 non-refundable correction fee. Packages returned due to an incorrect address provided by the customer will be charged a $35.00 restocking fee. Customer is subsequently responsible for shipping and handling charges in order to reship your package.
Occasionally, an item will be out of stock. Out of stock orders will be held "open" until item is restocked and will be shipped immediately upon arrival.